CIPTel Voice
At Cynergic we own and host our own infrastructure. We currently manage VoIP installations that vary from two handsets to over two hundred. Intrastate and/or Interstate - however your business decides to communicate, we have the know-how and infrastructure to provision and support it. This means when you call us:
- We provision your services
- We only recommend handsets and technology that we know works
- We support your business
As hardware and software technology moves forward we are always looking at ways to provision services with more feature sets. We utilise this technology ourselves first, iron out the bugs then make it available to our clients.
Why you should consider VoIP? - Cost savings and mobility
The two simplest reasons that make a huge difference to how and when you communicate. VoIP as a technology is already mainstream with many organisations implementing large VoIP infrastructure into their production systems.
Using VoIP not only saves you time but the benefits of running VoIP can save thousands of dollars per year. If your organisation communicates regularly with international clients or even at a national level the money saved can be put back into your technology budget to improve other areas or implement other projects. Calls between VoIP enabled offices are free and international calls start from as little as 5c per minute.
How? Three simple steps
We make it easy for you to enjoy the benefits of IP Telephony (VoIP) with 3 simple steps.
Step 1.
You decide which Phone and Fax services you would like to port across to VoIP and how many VoIP handsets you will require. You may also decide to choose what services you would like to have enabled on your new IP Telephony system.
Step 2.
You will need to fill out the Port Authority Form and fax it to us. If you already have VoIP capable handsets you can use them or we can provide you with a quote for handsets.
Click here to download the Port Authority Form
Step 3.
We will provide you with a temporary number until your number is ported across to VoIP. You clients will not notice any difference in your phone service apart from your calls initially coming from a Private number. Once your number is ported across it will appear once again on their caller ID.
What features are available and how much does it cost?
Cynergic makes it easy for your business to experience what so many others are already experiencing - IP Telephony. With the use of our State based infrastructure we are able to control your IP Telephony environment real time. If you require a change performed or are having an issue we can respond quickly to provision or resolve issues.
We offer complete VoIP Service Management - not just a resale of someone elses product.
Below is a basic table of what services are involved with converting your existing Telephone system to IP Telephony as well as what options and features can be enabled for use. Our packages include all services - we do not make them an expensive feature once you have already signed up.
Prices exclude GST. You must select how many handsets you require and add this to the initial setup price along with any other options you select.
Item |
Start-up | Grow | SMB | Description |
|---|---|---|---|---|
| Lines | 2 | 4 | 10 | Inbound lines - Outbound not counted |
| Numbers | 2 | 2 | 100 | 100 is a 100 Number Range with Direct Indials |
| Fax Services | yes | yes | yes | Fax to PDF - Delivery via Email |
| Line Hunt Groups | yes | yes | yes | Free - Included in service |
| Voicemail 2 Email | yes | yes | yes | Free - Receive your voicemail in your Email Inbox |
| Call Management | yes | yes | yes | Free- Manage call forwarding & Answering services |
| Fees & Charges | ||||
|---|---|---|---|---|
| Number Port | $60 | Per number. Porting your number to the digital network - one off fee | ||
| Setup per handset | $60 | One off setup fee per handset | ||
| Line Hunt setup | $60 | One off setup fee per group | ||
| Line Hunt Group | $0 | Included free with service | ||
| Phone Extension | $15 | Per handset per month. Includes line / number / license | ||
| Fax to Email Service | $20 | Per Fax Number per month | ||
| 100 Number Range | $40 | Per Month. Numbers can be allocated to Fax or Direct Indials | ||
| Internet Modem configuration | $90 | Applicable If seperate router / line ordered |
| Handset Options | ||||
|---|---|---|---|---|
| Additional Handset Ext | $15 | Per Month. Incl. Line/ Number/ License - Handset additional | ||
| IP 331 Handset | $155 | 2 line General / Basic High Definition handset with PSU | ||
| IP 550 Handset | $285 | 4 line Managers High Definition handset with PSU | ||
| IP 650 Reception | $385 | 6 Line capable Reception Handset | ||
| Conference Unit | $810 | High Defnition Polycom IP 6000 with PoE | ||
Note: For sites using 8 or more handsets, a dedicated ADSL2 Internet connection for the VoIP system will be required. This is to ensure the call quality remains as high as possible.
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