Phone 1300 364 185
Remote Monitoring
Premium Server Monitoring
Cynergic understands the importance your Business Applications have within your environment. Our Network Engineers and Technical Support team's focus is to ensure your Server infrastructure uptime.
Powered by NAble, our Eagle EYE servers are able to constantly monitor and maintain fundamental functions of your Onsite, CoLocated and Hosted Servers. Using Eagle EYE we can ensure they won't miss a beat and should any system issues arise within your network or infrastructure, Eagle EYE will immediately advise us so we can promptly repair and ensure your uptime.
Key monitoring values such as Active Directory, CPU/RAM/Disk Usage, Disk Queue Length, Software License Compliance, Backup Services, Exchange Services, HTTP, SMTP and SQL Services are all kept closely monitored on a minute by minute basis. We also enable the service for Asset Management and Inventory Management.
With Eagle-EYE we can offer a broad range of 24x7 self-service support and technical assistance options to ensure we can respond and resolve with speed. Key elements of our support offerings include:
- 24x7 Web-based self-service support, including our searchable knowledge base, case logging and product documentation
- Product deployment assistance from our Solutions Architects
- Round-the-clock live technical assistance for critical server outages
- Daily Health Checks of your servers
All Cynergic customers who are on SLA agreements have their servers monitored by our NAble powered Eagle Eye Suite of products.
Windows and non-Windows systems as well as / Distribute software, apply patches, execute scripts and transfer files – all done remotely and seamlessly.
Network Monitoring
Any network engineer worth their salt knows that tracking what and who is on your network as well as what they are doing is the core of ensuring uptime. Our Fault and Performance monitoring solutions utilise the strength of Industry Standard software such as Solarwinds and NAble Product engines to ensure you get the right statistics.
- Remotely manage network devices with lightning-fast remote control
- Auto-discover network infrastructure and vital systems information in minutes
Traffic Monitoring
Something as simple as a user uploading a large amount of data to a remote server can saturate a link and cause all sorts of havoc on your Network. Performance monitoring ensures your network is operating at it's most efficient making the most of your outlay in capital infratructure. With our monitoring solutions we can quickly detect which devices are perfomring as intended and those that are causing issues we can then advise you accordingly to prevent or minimise the issue.
Security
We provision Network Security solutions that range from basic measures to detailed, tailored solutions. We use and recommend Cisco based solutions to ensure service, reliability and support is always at hand.
